Desktop as a service

Overview

When you request your 30-day free trial (or order a new desktop), we create a fully isolated Windows machine for you on our enterprise infrastructure.

This article explains exactly what happens behind the scenes — from provisioning to security to final delivery.

We keep things transparent so you always know how your environment is built and protected.

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1. Selecting the Hardware Cluster

Your desktop runs on Dell EMC enterprise servers with:

  • Intel Xeon Silver processors
  • Enterprise DDR4 RAM
  • Samsung enterprise SSDs (high endurance)
  • Redundant power and network paths

We choose the most optimal node for your load — balancing performance and reliability.

⚙️ 

2. Allocating Your Resources

Once the node is selected, we assign the resources you need:

  • CPU cores
  • RAM
  • Enterprise SSD storage
  • Network bandwidth

For a standard desktop, this means:

  • 4 vCPU
  • 8 GB RAM
  • 200 GB SSD

Upgrades can be applied later without downtime.

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3. Installing and Preparing Windows

We deploy a clean, optimized Windows environment.

During this step we:

  • Install Windows
  • Apply performance optimizations
  • Update system components
  • Enable RDP / secure access
  • Configure region & language settings
  • Apply internal monitoring and stability checks

Your desktop is identical to a fresh physical PC — but faster and more secure.

🔐 

4. Security Configuration

Security is handled before you ever log in.

We configure:

  • Secure login (RDP secure mode or VPN)
  • No open ports exposed to the internet
  • Access limited to your credentials only
  • Anti-tampering settings
  • Backup/snapshot integration
  • Activity logging for safety

No “shared servers”, no weak panels, no exposed passwords.

Your environment is private and isolated.

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5. Creating Backups and Snapshots

Before delivering your desktop, we set:

  • Initial snapshot (baseline)
  • Daily/weekly backups
  • Rollback points in case something goes wrong
  • Storage integrity checks

If you break something, delete a file, or crash a program — we can restore your previous state in minutes.

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6. Internal Testing

Before sending you the login details, an engineer tests:

  • Boot performance
  • RDP responsiveness
  • Network connectivity
  • DNS / routing paths
  • Software installation permissions
  • Disk I/O health

If something feels off, we fix it before it reaches you.

No “just deliver it and hope for the best.”

📩 

7. Delivering Your Login Details

When everything is ready, you receive:

  • Username
  • Temporary password
  • IP or hostname
  • RDP file or connection instructions
  • Optional VPN key if required
  • Link to connection guides (Windows, macOS, iPhone, etc.)

You can start working immediately.

🧑‍💻 

8. Optional Customization (Upon Request)

We can prepare your desktop with:

  • SAGA installation
  • Office installation
  • Database drivers
  • Network shares
  • User accounts
  • Extra RAM/CPU
  • Custom business tools

Just tell us what you need.

🛡️ 

9. Continuous Monitoring & Support

After delivery, we monitor:

  • System stability
  • CPU/memory load
  • Disk health
  • Connection patterns
  • Security events

If anything unusual happens, we can intervene proactively.

Plus, you always have direct access to support by phone or WhatsApp.

✔ 

Summary

Here’s a simplified view of how your cloud desktop is built:

  1. We pick the best server
  2. We allocate your CPU/RAM/SSD
  3. We deploy Windows
  4. We secure your access
  5. We create backups & restore points
  6. We test everything
  7. We deliver your login
  8. We customize anything you need
  9. We monitor the system and support you

You get a clean, fast, secure cloud PC — without touching a single cable.