Desktop as a service

Overview

To access your Vying.io cloud desktop, you always connect in two steps:

  1. Connect to OpenVPN using the .ovpn file we provide
  2. Connect via Remote Desktop (RDP) to your private IP (ex: 192.168.x.x)

This ensures your connection is secure, encrypted, and isolated inside our internal network.

🟩 

1. Download OpenVPN Connect

OpenVPN Connect is the official client we support on Windows.

Download it from here:

→ https://openvpn.net/client-connect-vpn-for-windows/

Install it normally (Next → Next → Finish).

No special steps required.

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2. Import Your .ovpn Configuration File

We provide you with a single, full .ovpn file that contains:

  • your VPN configuration
  • your certificates
  • your keys

To import it:

  1. Open OpenVPN Connect
  2. Click “File” → “Import Profile”
  3. Select your .ovpn file
  4. Click Add
  5. When prompted, allow the app to create the secure tunnel

You will now see your VPN profile on the main screen.

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3. Connect to OpenVPN

  1. Open OpenVPN Connect
  2. Press Connect next to your profile
  3. Wait for the status to turn “Connected”

You’re connected when:

  • The switch turns green
  • It shows Connected
  • A VPN icon appears in your system tray
  • You receive a private IP inside our network (192.168.x.x)

If you cannot connect, contact us on WhatsApp — usually it’s a simple fix.

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4. Verify That You’re Inside the Secure Network

Once VPN is ON, your PC is part of the Vying.io secure network.

To verify:

  1. Press Windows + R
  2. Type cmd
  3. Type: ping 192.168.x.x

(Use the private IP we gave you for your desktop.)

If you get replies → everything is correct.

If you get “Request timed out” → contact support.

🖥️ 

5. Connect to Your Cloud Desktop via RDP

Once VPN is active, you connect to your Windows cloud desktop using Remote Desktop.

Steps:

  1. Press Start
  2. Type Remote Desktop Connection
  3. Open the RDP app
  4. In Computer, enter your cloud desktop IP (example: 192.168.20.14)
  5. Press Connect
  6. Enter your username and temporary password (the ones we provided)
  7. Click OK

Your cloud desktop will load immediately.

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6. First Login: Username & Password

We send you:

  • Username → usually your name
  • Password → a temporary password (you can change it later)

You can check “Remember me” if you’re on a trusted personal PC.

🖨️ 

7. Printer, Drive Sharing, Clipboard & USB Tokens

Everything is allowed through the VPN & RDP session.

This means:

✔ Printer redirection works

Your home/office printer shows inside the cloud desktop.

✔ Clipboard works

Copy/paste text, links, commands between machines.

✔ File sharing works

You can copy files in and out of the cloud desktop.

✔ Local drive sharing works

Enable this inside RDP:

  1. Show Options
  2. Local Resources
  3. More…
  4. Check the drives you want to share

They appear under This PC inside your cloud desktop.

✔ Digital signature tokens work

Your USB signing token passes through automatically via RDP.

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8. Common Issues & Fixes

❌ 

VPN won’t connect

  • Restart OpenVPN Connect
  • Restart your internet
  • Try disabling any local VPN
  • Check your system clock (must be accurate)

❌ 

Can’t connect to RDP

  • Make sure VPN is ON
  • Check IP address spelling
  • Try again after 10 seconds
  • Contact support if still stuck

❌ 

Printer isn’t showing

Enable printer redirection before connecting:

  1. RDP → Show Options
  2. Local Resources
  3. Check Printers

Then reconnect.

❌ 

Slow or laggy desktop

  • Use 5 GHz Wi-Fi or wired network
  • Disconnect and reconnect RDP
  • Close local heavy apps
  • Ask us to check resources (CPU/RAM)

✔ Summary

Connecting from Windows is simple:

  1. Install OpenVPN Connect
  2. Import your .ovpn file
  3. Connect VPN (green status)
  4. Open Remote Desktop
  5. Connect to your 192.168.x.x private IP
  6. Enter your username & password
  7. Start working instantly

Everything — printing, file transfer, clipboard, USB signing tokens — passes through.